The 4S Conversations® Model is designed to gain alignment for all parties around the goals of conversations and help them see what success looks like for everyone involved. It also addresses the situations and sources that may be getting in the way of the goals and finally, maps out a straightforward solution that is understood and agreed to. In addition to providing a concise, clear path to objectives, practicing the 4S™ method often leaves individuals feeling more empowered, supported and well, more optimistic about their role and intentions within the organization. This leads to a culture of improved conversations, performance and ultimately more successful business outcomes.
Using a combination of 4S™ leading-edge learning solutions, one-on-one coaching, and measurement, Hello™ supports clients as they architect, build, and maintain their performance culture. Our 4S™ solutions combine a dynamic classroom experience with virtual, social and game-based learning.
Whether it be organizational change, project management, coaching or sales, the basic building block of business is the conversation.
The 4S Conversation model, that our curriculum was founded on, has been updated and expanded to address today’s communication challenges. It’s the first step to creating a culture of conversational excellence.
Our 4S™ Foundation program is the first step in creating a culture of conversational excellence.
Through the 4S™ Foundation program, your team members will learn to align their conversations, coaching, and feedback with the organization’s larger goals and strategies creating a seamless connection between an individual’s role and responsibilities and your organization’s definition of success.
By mastering the 4S™ approach, your managers will be able to:
Establish what “good looks like” in terms of individual, departmental and organizational goals.
Deliver actionable, relevant and success-focused feedback.
Create high-impact relationships.
Create focused and high-return action plans that power measurable and sustainable results.
This unique program is the perfect complement to the Foundation program for manager. Not only does it help individual contributors take ownership of their own development, but it also provides them with the tools they need to have better conversations, be better problem solvers, and ultimately improve business outcomes.
Conversational Excellence™ training programs help teams: gain a clear understanding of success, take ownership in executing what is in their control, and helps them become more aware and respectful of others’ intentions.
When you’re talking to someone do you think about how you’re sitting, the angle of your head, or where your hands are? Probably not, but you should. Because your nonverbal communication can say more than your words. While your words provide content your body expresses intent and can shape the tone and outcome of your conversation.
In this workshop, we focus on the affects of gestures and movements and how to use body language to create productive conversations.
Change is hard because what’s familiar is what’s comfortable. We gravitate to what we know and hang on to it for dear life. It’s no surprise that it’s human nature to fear change…especially at work. One thing that makes change so hard on-the-job is lack of communications. Oftentimes senior management wants to have everything in place before starting the change conversation with the rest of the organization. But, truth be told, employees know when something’s brewing and in the absence of transparency and planned conversations rumors start. And then productivity decreases, moral plummets and people leave.
In this course, you will learn the best ways to understand, communicate and manage change to keep the culture of your organization calm and positive.
Our 4S™ Young Talent program bridges a gap that is all too common with onboarding and developing the Millennial generation.
We adapted our 4S Conversations® model to teach them how to have effective conversations, with a focus on composure during difficult situations. We help them understand the importance of feedback, including how to give and receive it constructively. And ultimately, provide them with the tools that are necessary to build stronger relationships.
Emotional Intelligence. We know it when we see it but how do we know if we have it? Are we driving productivity or driving people crazy? People are people and no matter if they’re at work or in their personal life, they feel and react to situations. In business, it’s critical for managers to use their emotional intelligence (EI) to be aware of their own emotions and the emotions of the people they work with in order to be most effective and to help their team reach their goals. Studies have shown that “people with high EI have greater mental health, job performance and leadership skills. In fact, emotional intelligence accounted for 67% of the abilities deemed necessary for superior performance in leaders, and mattered twice as much as technical expertise or IQ.”
For some, emotional intelligence comes naturally. For others, it’s a skill that can be learned. This course helps people gain awareness, communicate and interact at a higher level of emotional intelligence.
People who think executives lead companies are only seeing half the picture. Because companies are only as good as their people and their people are only as effective as the motivation they get from their senior managers.
So while executives are focused on the company’s performance, we’re focused on their performance.
We recognize that company cultures and the executives who drive them are each unique. And therefore, so is our Executive Coaching program. We design customized one-to-one sessions, for the C-level or EVP officer that we approach through a future-forward lens. Our positive projection model has proven to help executives catapult their trust to new levels, which in turn helps their company’s performance soar.
Do you have people or situations in your company (or your personal life) that are driving you crazy? (We know you do…everyone does.) The good news is, there’s usually a pretty easy solve. What we’ve experienced is that those people mean well, but they lack the appropriate conversational tools and skills to engage and maintain a productive conversation. That’s why we created Coaches’ Corner, private coaching for people at all levels, designed as a “drop-in clinic.” The program is on an as-needed basis. So there’s no major commitment of time or financial resources. Think of Coaches’ Corner as quick fixes to avert major issues.